Ooh Wee La'trece Soul Food LLC - Terms of Service

Welcome to Ooh Wee La'trece Soul Food LLC (“Restaurant,” “we,” “us,” or “our”).These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “Customer”, or “you”) and Ooh Wee La'trece Soul Food LLC (“Company”, “we”, “our”, or “us”). By accessing or using our catering services, and any related website or mobile applications (collectively, the “Services”), you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our Services.

Definitions

For the purposes of these Terms, the following definitions apply:

“Website”: means our public website located at www.oohweelatrece.com and any subdomains.

“Online Ordering” : refers to the process of placing an order for food or beverages via our Website or mobile application.

“Reservation”: means a booking made through our Website, mobile app, phone, or in person for dining at our Restaurant.

“Content” : includes any text, images, graphics, audio, or video provided by us or generated by you on or through our Services.

“User Contributions”: means any content, feedback, or information you post or submit to our Services.

Use of Our Services

3.1 Eligibility

By using our Services, you represent and warrant that you are at least 18 years of age or have the consent of a parent or guardian if you are a minor. Use of the Services by any minor without such consent is strictly prohibited.

3.2 Account Registration

When required for certain functionalities (such as placing an online order or making a reservation), you agree to provide accurate, current, and complete information during registration and to update such information as necessary. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3.3 Prohibited Activities

You agree not to: Violate any applicable law or regulation while using our Services. Use our Services for fraudulent, abusive, or harmful purposes. Interfere with or disrupt the operation of our Website or online ordering system. Post or transmit any content that is defamatory, obscene, or otherwise objectionable. Attempt to access or tamper with areas of our Website or servers that you are not authorized to access.

4. Online Ordering and Reservations

4.1 Online Ordering

Ordering Process: When you place an order through our Online Ordering system, you agree that you are ordering for your personal use. We reserve the right to accept or decline your order based on availability and operational capacity.

Accuracy: You are responsible for reviewing your order before submitting it. Prices, menu offerings, and availability are subject to change without notice.

Payment: All online orders must be paid for via our accepted payment methods at the time of order submission. Orders are processed immediately upon payment confirmation.

Pickup/Delivery: Order fulfillment (including pickup or delivery times) is based on our estimated schedule. We are not liable for delays due to unforeseen circumstances.

4.2 Reservations

Booking: Reservations can be made via our Website, mobile application, or directly by phone. A confirmation (or a request for additional details) will be sent to you upon booking.Changes & Cancellations: Any changes or cancellations to reservations must be made at least [X] hours before the scheduled time. Late cancellations may incur a fee or forfeiture of a deposit, as specified at the time of booking.

5. Payments and Pricing

Menu Pricing: All prices listed on our Website, menu, or promotional materials are in US Dollars and are subject to applicable taxes, service charges, or fees.

Payment Methods: We accept payment methods such as credit/debit cards, etc. For online orders and reservations, payment must be made as specified during the order process.

Refunds: Due to the perishable nature of food and services rendered, refunds on completed orders or reservations are subject to our refund policy. Please refer to our Refund and Cancellation Policy for details.

6. Food Safety and Dietary Information

Health Standards: We adhere to all local, state, and federal health regulations in food preparation, storage, and handling. However, you acknowledge that the quality and taste of the food may vary depending on circumstances beyond our control.

Allergies and Special Requests: It is your responsibility to inform us of any food allergies, dietary restrictions, or special requests at the time of ordering or reservation. While we will make every effort to accommodate your needs, we cannot guarantee that our food is entirely free of allergens.

7. Intellectual Property Rights

Ownership: All intellectual property rights, including copyrights, trademarks, designs, and content on our Website and related materials, are owned by or licensed to Ooh Wee La'trece Soul Food. These rights are protected by applicable intellectual property laws.

Limited License: We grant you a non-exclusive, non-transferable license to access and use our Website and content for personal, non-commercial purposes only.

Restrictions: You may not copy, reproduce, distribute, or create derivative works of our content without our express written permission.

8. Limitation of Liability

Disclaimer: Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or free from viruses or other harmful components.Limitation: To the maximum extent permitted by law, [Your Restaurant Name] and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services, orders, or reservations, even if we have been advised of the possibility of such damages.Cap on Liability: In any event, our total liability to you for all claims relating to these Terms or the use of our Services shall not exceed the total amount paid by you to us for the Services giving rise to the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Oooh Wee La'trece Soul Food, its officers, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to: Your use of our Services; Your breach of any term in these Terms; Your violation of any rights; or Your misrepresentation in connection with your use of our Services.

10. Privacy and Personal Information

Privacy Policy: Our collection, use, and sharing of your personal information are governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the practices described in our Privacy Policy.

Data Security: We make reasonable efforts to protect your personal information; however, we cannot guarantee its absolute security.

11.Partner Links and Content

Our Website may contain links to partner websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any partner websites or services. Your use of any linked website is at your own risk.

12. Termination

We reserve the right to suspend or terminate your access to our Services at our sole discretion, without prior notice or liability, for any violation of these Terms or any other conduct that we deem harmful or disruptive to our business operations.

13. Governing Law and Dispute Resolution

Governing Law: These Terms and any disputes arising out of or relating to these Terms or our Services shall be governed by and construed in accordance with the laws of the State of Texas (without regard to its conflict of laws principles).

Dispute Resolution: In the event of any dispute, controversy, or claim arising out of or relating to these Terms: The parties agree to attempt in good faith to resolve the dispute through informal negotiations. If the dispute cannot be resolved within 60 days, either party may submit the dispute to binding arbitration in accordance with the rules of the court in Kaufman county/Terrel, Texas. Any such arbitration shall be conducted in Terrel, Texas.

Venue: Any legal action arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Kaufman county/Terrel, Texas.

14. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will become effective immediately upon posting the revised Terms on our Website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms. We encourage you to periodically review these Terms.

15. General Provisions
Entire Agreement: These Terms, along with our Privacy Policy, Refund and Cancellation Policy, and any other policies or rules referenced herein, constitute the entire agreement between you and Ooh Wee La'trece Soul Food regarding your use of our Services.

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No Waiver: Failure by Ooh Wee La'trece Soul Food to enforce any provision of these Terms shall not be deemed a waiver of future enforcement of that or any other provision.

Assignment: You may not transfer or assign any rights or obligations under these Terms without our prior written consent.

Contact: If you have any questions about these Terms, please contact us at:

Ooh Wee La'trece Soul Food

Address: State Highway, 34 South , Terrell TX 75160

Email: [email protected]

Phone: (214) 441-6605

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.